Privacy Policy
Privacy Policy
Last updated: [to be completed]
Your trust is as valuable to us as the pieces we offer. This policy explains, in full transparency, what data we collect, why, and how you remain in control of it.
1Who We Are
This privacy policy applies to the The Fold Co website (hereafter "we", "our", or "the Site"). We are responsible for the processing of personal data collected when you visit our site, create an account, or place an order.
Data controller contact details: [Company name], [Full address], [Contact e-mail].
2Data We Collect
| Category | Examples | Collected When |
|---|---|---|
| Identity & contact | First name, last name, e-mail, phone number, postal address | Account creation, order, newsletter |
| Order data | Purchase history, cart, product preferences | Browsing and purchasing on the Site |
| Payment data | Card information (processed by our payment provider) | Placing an order |
| Technical data | IP address, device type, browser, cookies | Any visit to the Site |
| Communication | Messages sent via our contact form or customer service | When you contact us |
3Why We Use Your Data
- Process and ship your orders, and manage returns or refunds
- Create and manage your customer account
- Keep you informed of your order status
- Send you offers, new arrivals, or content, if you have consented to this
- Improve our site, our products, and the shopping experience
- Prevent fraud and ensure the security of our systems
- Comply with our legal and accounting obligations
4Legal Basis for Processing
Under the General Data Protection Regulation (GDPR), we process your data on the following bases:
- Contract performance — to process your order and provide after-sales service
- Consent — to send marketing communications (newsletter, offers)
- Legitimate interest — to improve our services and prevent fraud
- Legal obligation — to retain certain accounting and tax records
5Sharing Your Data
We never sell or rent your personal data. It may only be shared with:
- Our secure payment providers, for processing transactions
- Our carriers and logistics partners, for delivering your orders
- Our site analytics and operations tools (hosting, browsing statistics)
- Competent authorities, when required to do so by law
Each of these partners is required to protect your data in accordance with applicable regulations.
6Cookies
Our Site uses cookies to ensure it functions properly, remember your cart, analyze traffic, and personalize your experience. You can manage your preferences or disable non-essential cookies at any time from your browser settings or our cookie management banner.
7Retention Period
Your data is kept for as long as strictly necessary for the purposes for which it was collected: the duration of your customer relationship, extended by the legal retention periods applicable in commercial, accounting, and tax matters.
8Your Rights
Right of access
Obtain a copy of the data we hold about you.
Right to rectification
Correct inaccurate or incomplete data.
Right to erasure
Request the deletion of your personal data.
Right to object
Object to processing, in particular for marketing purposes.
Right to portability
Receive your data in a structured, readable format.
Right to withdraw consent
At any time, without affecting the lawfulness of past processing.
To exercise any of these rights, contact us at the address indicated below. You also have the right to lodge a complaint with the competent data protection authority.
9Security of Your Data
We implement appropriate technical and organizational measures — SSL encryption, restricted access, certified payment providers — to protect your data against any unauthorized access, loss, or disclosure.
10Minors
Our Site is intended for an adult audience. We do not knowingly collect data concerning minors without the consent of a parent or legal guardian.
Absolute Discretion
Just as with our relationships with our clients, the handling of your data meets the same standards of confidentiality and discretion. Your information is never shared for third-party commercial purposes.
A question about your data?
Our team remains fully available for any request relating to this policy.
Contact us